Volunteer Services at City of Hope, Duarte Campus
Volunteer Services has an exceptional group of diverse volunteers who volunteer to gain new skills, utilize existing skills and to be of service. They offer compassionate care and service to patients, caregivers and guests and provide supplemental clerical support to staff. Volunteers range in age from 15-85. They work 3-4 hour shifts in a designated department on a weekly basis. Volunteer Services collaborates with departments throughout the medical center.  Volunteers provide close to 80 unique services; they provide services 7 days a week from 6:30 a.m. to 8:00p.m.  Prior to becoming a volunteer, all applicants attend an extensive training in the medical center’s policies and procedures and receive a medical clearance from Employee Health Services.
Some volunteers receive additional training to  participate in specific  Volunteer Services Programs such as Art for the Heart , a program where volunteers visit  patient rooms on the 4th,5th and 6th floors  of Helford Hospital and  provide patients/caregivers with the opportunity to personalize their rooms by selecting  new inter-changeable art pictures for their rooms. The Hope Volunteer Visitor Program provides volunteers who visit patients    and caregivers   one on one   to ease feelings of loneliness and isolation in the in-patient setting and adult day hospital. The Student Resource Advocates Program, in collaboration with Claremont, McKenna, Pitzer and Scripps colleges, utilizes pre-med. college students to provide basic community resources, to serve as a liaison to City of Hope’s Department of Supportive Care Medicine and to assist patient’s in navigating the medical center.  Musicians on Call, a National Program, utilizes volunteer guides and musicians to offer live music at the bedside.
Upcoming Volunteer Orientations
Adult Orientations Dates for 2014
  • Wednesday, July 9, 2014 (APPLICATION NOW CLOSED)
  • Wednesday, September 29, 2014 (APPLICATION NOW CLOSED)
  • Wednesday, November 14, 2014 (Application available 08/26/14)
Adult Orientation Dates for 2015
  • Friday, February 27, 2015 (Application available online 12/16/14)
  • Friday, April 24, 2015 (Application available online 03/10/15)
  • Friday, July 10, 2015 (Application available online 05/26/15)
  • Friday, September 11, 2015 (Application available online 07/28/15)
High School Orientation Dates for 2015
  • High School Parent Meeting Wednesday, March 11, 2015 (Application available 01/27/2015)
  • High School Orientation Saturday, May 16, 2015 (10 a.m. to 2 p.m.)
Due to the overwhelming interest in our High School Volunteer Program, there is only one orientation which includes a mandatory parent/student meeting per calendar year.
Applying to Volunteer
Applicants complete the on-line volunteer application when available (see dates above).  Within a few weeks of receiving your application, you will receive an application packet to complete.  Once you have completed and mailed back your application, you will need to arrange for an interview.
Attending Orientation/Training
Volunteers are required to attend a 4 hour volunteer orientation training.
Following the Training
New volunteers supply medical records confirming that they have had the measles, mumps, rubella immunization and take 2 TB skin tests that are 2 weeks apart.  Health screening is provided by City of Hope.  Once the process is completed, volunteers go to the Security Department to receive their badge. Once they receive their badge, the volunteer returns to Volunteer Services to discuss a specific placement and to receive additional training.