City of Hope is committed to caring for you in a secure and healthful environment. At the center of our safety plan are patients and their families. We encourage you to ask questions, tell us if you see something that makes you uncomfortable, or suggest ways for us to improve.
Press ext. 55 for any emergency 24 hours a day.
Fire and Safety Exits
Our fire safety systems, including smoke alarms, sprinkler systems and exit signs, meet all requirements mandated by law. Evacuation maps are posted by stairways and elevators to help you find the nearest exits from the building.
Our Security Department is staffed 24 hours a day to offer assistance. Simply call ext. 62006 and someone will come immediately. For child safety, please make sure all staff involved in the care of your child have City of Hope photo identification badges.
For the safety and welfare of patients, visitors and employees, we have a policy of “zero tolerance” for any threats or acts of physical violence.
Valuables or Lost Items
While patient property can be secured by our Security Department, we strongly encourage you to leave cash and valuables at home. If you require assistance with a valuable item or wish to report lost or found property, please contact the Security Department at ext. 62006.
Never leave valuables visible in your vehicle, and remember to lock your car. For your convenience, you may park in the Patient/Visitor Lot located directly in front of the Medical Center. Please be sure to observe parking regulations by not parking in the identified red (fire lane) or green (temporary vendor/City of Hope utility vehicles) zones or any other restricted areas.
If you are admitted to the hospital for an extended stay, please notify Admitting, which will notify Security, of the year, make, model and license number of your vehicle.
Report suspicious individuals, activities or other security concerns to Security at ext. 62006.