A National Cancer Institute-designated Comprehensive Cancer Center

Make an appointment: 800-826-HOPE

Patient Care Overview

Patient Care at City of Hope
At City of Hope, our patients are men, women and children who seek the best hope to live their lives to the fullest.
 
Our reputation for groundbreaking discoveries, innovative treatments and compassionate patient care makes us a leader in the fight to help patients here and around the world conquer cancer, diabetes, HIV/AIDS and other life-threatening diseases.
 
For us, scientific excellence matters because people matter. Every clinical trial we conduct, promising treatment we pursue, and resource, service and comfort we provide stems from our primary mission to heal the whole person. That means caring for the emotional, spiritual, as well as physical, well-being of our patients and their caregivers.
 
Our physicians rank among the nation’s foremost experts in the treatment of cancer, diabetes and other serious diseases. Learn about their specialties, research and other points of distinction.
 
Physicians in the United States and throughout the world are welcome to refer patients to City of Hope. They may do so by contacting us directly either online or by phone.
 

  • In Duarte, near Los Angeles, light-filled, comforting, state-of-the-art medical facilities surrounded by lush gardens provide healing environments designed to treat both body and spirit. City of Hope's Community Practices also bring care closer to many  patients' homes, making their cancer diagnosis, therapy and follow-up more convenient.
     

  • City of Hope - Duarte sees patients at all points in their care, from diagnosis, to treatment, to follow-up. You can request to become a City of Hope patient online or over the phone, learn how to schedule consultations and get information about insurance and billing.
     

  • View a list of insurance companies with which City of Hope currently contracts. Even if your plan is included, check with your insurance company to make sure you are covered. Your insurance company/medical group will tell you if you need any authorizations.
     

  • Embodying City of Hope’s mission to care for the entire person, all of our medical patients and their loved ones have access to the Department of Supportive Care and the Sheri & Les Biller Patient and Family Resource Center, which offers a wide array of support and educational services.
     
  • Interpreter Services

    City of Hope offers free interpretation for patients and caregivers whose first language is not English. Please call 626-256-HOPE (4673), ext. 62282, to reach the Clinical Social Work office.
     
  • Patient and Community Education

    Through seminars and events, we address health issues that profoundly affect our patients and community.
     
  • Ask the Experts
    City of Hope’s free Ask the Experts series features our leading scientists and physicians as they discuss a different health topic during presentations scheduled throughout the year. Click here for a listing of upcoming events.
     
  • Center of Community Alliance for Research and Education (CCARE)
    CCARE is a powerful partnership between City of Hope researchers and educators and key representatives of the community. Through a vibrant cross-pollination of ideas, we seek to eliminate healthcare disparities in underserved (and often overlooked) patient populations, empower patients by making them informed and active participants in their own health and well-being, and offer the most innovative and advanced treatments available, setting a new standard of care.
 

  • City of Hope strives to give patients the best care. Everyone on our staff believes that patients and their families are their first priority. And we’re always trying to get even better.
 
 

Our Clinical Programs

A national leader in cancer treatment and prevention, City of Hope is steadfast in its drive to offer more positive outcomes to patients everywhere. Our research innovations become advances in patient care without delay, because people fighting cancer need better options – now.

Brain Tumors

The close collaboration of a multidisciplinary team of specialists ensures that patients receive the most effective brain tumor treatments known, including possible access to promising investigative therapies.
 

Breast Cancer

Our breast cancer program offers women the most advanced and compassionate care possible, including access to state-of-the-art technologies and therapies, some of which are not yet available at other medical centers.
 

Gastrointestinal Cancers

Highly experienced in diagnosing and treating patients with gastrointestinal cancers, our multidisciplinary team of specialists is persistent in pursuing new research and therapies to improve outcomes for abnormalities of the digestive system, specifically the
 
 

 

Gynecological Cancers

From genetic diagnosis to the development of novel therapies for patients with advanced disease such as
 
 
our gynecologic oncology treatments feature a multidisciplinary approach to care.
 

Head and Neck Cancers

Our renowned multidisciplinary team of head and neck experts specializes in the complex procedures often necessary to eradicate these tumors such as
 
 
while preserving vital structures and function.
 

Hematologic Cancers

City of Hope combines important research discoveries with superior clinical techniques to diagnose, evaluate and provide the most advanced treatments for acute and chronic 
 
 
We also lead in the field of hematopoietic cell transplantation (HCT) as one of the world’s largest and most successful transplant centers with more than 11,000 transplants performed to date.
 

Hereditary Cancers Screening and Prevention

Some forms of cancer, including certain types of breast cancer, ovarian cancer, and colorectal cancer, may be inherited.
 
City of Hope Cancer Screening & Prevention Program sm provides genetic testing and counseling services to evaluate patients who may be at risk for hereditary cancers and suggest proactive strategies to prevent these cancers from developing.
 

Leukemia

Pioneers in advancing care for all forms of  leukemia, City of Hope is a leader in setting standards for treatment worldwide and in improving long-term outcomes for both children and adults.
 

Liver Cancer

Customized treatment programs using the latest technologies, including minimally invasive surgery and innovative chemotherapy delivery systems, are a hallmark of our multidisciplinary approach to liver cancer.
 

Lung Cancer

The most advanced diagnostic and radiation technologies available, access to our clinical trials program and the coordinated care of specialists combine to provide the best possible outcomes for lung cancer patients.
 

Lymphoma

Recognized internationally for our lymphoma research, City of Hope treats patients with the newest lymphoma treatments available, including therapies available only here.
 

Multiple Myeloma

From the use of novel therapies to the vigorous pursuit of stem cell transplantation, our treatments offer patients battling multiple myeloma greater hope than ever.
 

Musculoskeletal Tumors

A coordinated team of bone cancer experts deliver comprehensive treatments that integrate new and powerful anticancer drugs with strategies to spare patients’ limbs.
 

Myelodysplasia

City of Hope physicians and researchers continue to lead the way in improving diagnosis, treatments and outcomes in patients with  myelodysplasia.
 

Pediatric Cancers

Within a compassionate, family-centered environment, our pediatric cancer specialists are at the forefront of cancer care, developing treatment programs that strive to minimize hospitalization and design treatments for the best possible long-term survivorship.
 

Pituitary Tumors

An aggressive approach to treating pituitary tumors and helping patients achieve the most positive outcomes possible.
 

Prostate Cancer

We have performed more advanced robotic procedures for prostate cancer than any other facility on the West Coast. Our innovative treatment options and technologies can help patients recover faster, with fewer side effects.
 

Skin Cancer/Melanoma

We employ the latest research and investigative developments to improve treatment outcomes for  melanoma and all  skin cancer patients, from the use of advanced diagnostic imaging technology to our expertise in molecular medicine.
 

Spine Tumors

City of Hope combines breakthrough investigative therapies, superior surgical techniques and the most advanced treatments to give patients with spine tumors some of the latest treatments available anywhere.
 

Urology and Urologic Cancers

Our researchers and clinicians are leading the way in developing innovative methods for preventing, detecting and treating urologic cancers such as
 
 

Women's Cancers

The City of Hope Women’s Cancers Program brings together physicians and researchers from across the institution who are committed to diagnosing, treating and preventing cancers of the 
 
 

Our Specialized Treatments and Services

City of Hope is a new model of cancer treatment center. Here, medical research and clinical care are integrated, speeding the application of scientific discoveries into better, more effective patient cancer treatments. As a Comprehensive Cancer Center – the highest designation given by the National Cancer Institute – we are widely regarded as a leader in cancer prevention, treatment and education.

Anesthesiology

Our team is at the forefront of delivering innovative anesthesia care for the unique surgical procedures performed at City of Hope.
 

Diabetes and Endocrinology

As one of only 14 institutions in the United States to be designated an islet cell transplant center by the Juvenile Diabetes Research Foundation, City of Hope stands at the forefront of progressive therapies and procedures to effectively treat diabetes and other endocrine-related disorders.
 

Hematopoietic Cell Transplantation

City of Hope leads in the field of hematopoietic cell transplantation (HCT) as one of the world’s largest and most successful transplant centers with more than 11,000 transplants performed to date.
 

Histocompatibility Laboratory

The Histocompatibility Laboratory at City of Hope provides the highest standard of human leukocyte antigen typing services on a contract basis, as well as for City of Hope’s Department of Hematology & Hematopoietic Cell Transplantation.
 

Interventional Radiology

As part of a multidisciplinary team approach in the treatment of cancer and cancer related disorders, interventional oncology is the fourth arm of cancer therapies, including medical oncology, surgical oncology and radiation oncology.
 

Medical Oncology and Therapeutics Research

The Department of Medical Oncology and Therapeutics Research focuses on the treatment and prevention of solid tumor malignancies.
 

Pathology

The Department of Pathology at City of Hope is recognized worldwide for its diagnostic excellence. Laboratories lead by renowned investigators and equipped with highly sophisticated technologies enable us to provide physicians and their patients with accurate diagnoses of even the most elusive diseases.
 

Radiation Oncology

Radiation Oncology is one of the three main oncology specialties involved in the successful treatment of cancer.
 

Rehabilitation

Treatments for cancer and other diseases can sometimes have long-term effects for cancer survivors.  At City of Hope, we seek to heal the whole person through rehabilitative therapies that help restore independence, enhance day-to-day functioning and assist with adjustments to any temporary or permanent physical changes.
 

Screening Services

Screenings are among the best defenses against cancer, providing opportunities for individuals and their physicians to develop plans to help prevent cancer (link to cancer page) or detect it at its earliest and most curable stages.
 
To help you understand your cancer risk, City of Hope offers comprehensive assessments that focus on family history and genetics, along with environmental and lifestyle factors.
 

Surgery

City of Hope’s Department of Surgery provides the highest quality surgical care for our patients in an environment where research and compassionate care thrive. The department is at the forefront of surgical advances and specializes in the latest  minimally-invasive and laparoscopic procedures, and is a world-leader in robotic-assisted techniques.
 

Ask the Experts

Ask the Experts is a free community series, featuring leading medical and scientific experts at City of Hope. Several times a year, you will hear about the latest breakthroughs in cancer research, cancer treatment, prevention, health and wellness, and other information on other life threatening diseases. View upcoming events below for topic, speakers, directions and additional information. You also have the opportunity to register/sign up online for the particular event as well as adding the event directly to your personal calendar.
 
 
 
Last month: Cancer Urban Legends: Fact or Fiction

Does deodorant cause cancer? Do foods cause cancer? How do I know what is true? Hear from City of Hope physician and research experts, who debunk myths, help you understand why things are true or not true, and give you the real cancer facts.



 
 
 

Community and Patient Events

City of Hope believes that education is critical to improving the health and well-being of our patients and the public at large. Through seminars, literature and more, our community outreach helps people make better decisions about their health.  We also offer support groups for patients with breast, blood, brain, prostate, kidney and other cancers. The Biller Family and Patient Resource Center will add new support groups for other cancer types, as well as for people with other specific needs, such as family caregivers and young adults with cancer. City of Hope community events and support group meeting dates and times are available on the calendar below.  For other support groups in the community, please visit Community Resources.

 
City of Hope Locations

Obesity linked to higher death risk in some breastcancers

Obesity linked to higher death risk in some breast cancers

Obesity may increase the risk of death from early-stage breast cancer, according to a new study from the University of Oxford. The study focuses on estrogen receptor-positive, or ER-positive, breast c...

May 16, 2014

 
Cervical cancer study suggests extended screening might benecessary

Cervical cancer study suggests extended screening might be necessary

Rates of cervical cancer in the United States have been greatly underestimated, especially among women in their 60s and black women, according to a new study in the journal Cancer. Previous estimates ...

May 15, 2014

 
Lung cancer expert not buying ASCO report on screenings’cost

Lung cancer expert not buying ASCO report on screenings’ cost

New screening guidelines for lung cancer could save thousands of lives – but it won’t come cheap, according to a mathematical model devised to estimate Medicare costs for screening seniors who fit the...

May 14, 2014

 
Celebrating thousands of lives at Bone Marrow TransplantReunion

Celebrating thousands of lives at Bone Marrow Transplant Reunion

Some celebrated decades of being cancer-free, treating the date of their bone marrow or stem cell  transplant like a second birthday. Others celebrated having made it just a few months past ...

May 13, 2014

 
Patient: Song by Christina Grimmie of ‘The Voice’ pulled methrough

Patient: Song by Christina Grimmie of ‘The Voice’ pulled me through

City of Hope patient Kathleen “Kat” Muller, now 23, has been through two bone marrow transplants to combat aplastic anemia and is now on the road to recovery. She credits the support of her frien...

May 12, 2014

 
 
With Cancer, Expertise Matters

 
Cancer patients need to have confidence in their treatment plans by exploring all possible options. Often that means they should get a second opinion.  For these four patients, getting a second opinion from experts at City of Hope was life-saving.
Refer a Patient
Physicians can choose a number of options to refer a patient:

  • Call 800-826-HOPE (4673) to speak with a patient referral specialist.
  • Fax the patient face sheet to 626-301-8432
  • Complete an online callback request form
 
Your insurance company/medical group will tell you if you need any authorizations. You can also find out what, if any, co-payments and deductibles will be your responsibility.
Clinical Trials
Our aggressive pursuit to discover better ways to help patients now – not years from now – places us among the leaders worldwide in the administration of clinical trials.
 
NEWS & UPDATES
  • Christine Crews isn’t only a fitness enthusiast, she’s also a personal trainer and fitness instructor. Being active defines her life. So when she was diagnosed with bladder cancer at age 30, she decided she absolutely couldn’t let the disease interfere with that lifestyle. And it didn’t. For t...
  • Cancer treatment and the cancer itself can cause changes in your sense of taste or smell. These side effects typically subside after treatment ends, but there are ways to help alleviate those bitter and metallic tastes in your mouth. Here are tips from the National Cancer Institute to help keeps tastes and food...
  • Immunotherapy — using one’s immune system to treat a disease — has been long lauded as the “magic bullet” of cancer treatments, one that can be more effective than the conventional therapies of surgery, radiation or chemotherapy. One specific type of immunotherapy, called adoptive T cell thera...
  • Today, when cancer spreads from its original site to other parts of the body, a process known as metastasis, patients face an uphill battle. Treatments are poorly effective, and cures are nearly impossible. Further, incidence rates for these types of cancers are increasing – particularly for cancers that have s...
  • Thanks to the California Institute for Regenerative Medicine (CIRM), high school students across the state gained valuable hands-on experience with stem cell research this summer. City of Hope hosted eight of those students. As part of the CIRM Creativity Awards program, the young scholars worked full time as m...
  • Radiation therapy can help cure many children facing Hodgkin lymphoma and other cancers. When the radiation is delivered to a girl’s chest, however, it can lead to a marked increase in breast cancer risk later in life. A recent multi-institutional study that included City of Hope’s Smita Bhatia, M.D., M.P.H., t...
  • A patient diagnosed with cancer – especially a rare, advanced or hard-to-treat cancer – needs specialized care from exceptionally skilled and highly trained experts. That kind of care saves lives, improves quality of life and keeps families whole. That kind of care is best found at comprehensive cancer centers ...
  • Appetite loss may be common during cancer treatment, lasting throughout your therapy or only occasionally, but it can be managed. Below are tips from the National Cancer Institute (NCI) that can help you keep your weight up and, in doing so, keep your body well-nourished. (See the end of this article for a deli...
  • Myelodysplasia, sometimes referred to as myelodysplastic syndrome or MDS, is a rare group of blood disorders caused by disrupted development of blood cells within the bone marrow, resulting in a decreased number of healthy blood cells. People diagnosed with the condition, considered a precancer, may be at great...
  • Twenty years ago, scientists discovered that a mutation in a gene now widely known as BRCA1 was linked to a sharply increased risk of breast cancer, paving the way for a new chapter in identifying women at risk of the disease and giving them options to potentially avoid an aggressive cancer. But experts have al...
  • The Eugene and Ruth Roberts Summer Student Academy at City of Hope turned 54 this year. Marking the occasion, the academy announced a new scholarship in honor of longtime director Paul Salvaterra, Ph.D. Salvaterra, a professor in City of Hope’s Department of Neurosciences, has led the summer student acade...
  • Stevee Rowe has a very personal connection to the research she’s conducting on neural stem cells: Her late father participated in a City of Hope clinical trial involving neural stem cells. Rowe — her full name is Alissa Stevee Rowe, but she prefers to use her middle name — will enter her senior year at the [...
  • Although multiple myeloma is classified as a blood cancer, patients with this disease often experience bone-related symptoms, too. This includes bone pain, frequent fractures and spots of low bone density or bone damage that show up during a skeletal scan. Here, Amrita Krishnan, M.D., director of City of Hope&#...
  • Women using some birth control pills, specifically those with high doses of estrogen and a few other formulations, may be at an increased risk of breast cancer, a new study has found. At first glance, the findings seem alarming, but a City of Hope breast cancer surgeon is warning against overreaction. The study...
  • Cancer is hard enough on the immune system, and chemotherapy takes an additional toll. This double blow to the immune system means cancer patients are more likely to develop infections than people not fighting cancer. The federal Centers for Disease Control and Prevention reports that one out of every 10 cancer...